Registering for a course
How do I register for a course?
You can register online using the online enrolment form. Once your registration has been processed, you will receive a confirmation email containing information regarding your registration.
I want to make sure my personal information is protected. What are your privacy policies?
Advocis students can rest assured that the security for our site is very strong with 128-bit encryption, and that their personal information is safe.
Who qualifies for a member discount?
Any Advocis member in good standing is eligible to receive member pricing when signing-up for a program that offers this benefit.
What method(s) of payment can I use?
Payments can be made by VISA, MasterCard and, American Express. You’ll need to provide both your card number and its expiry date. Applications will only be processed once full payment is received.
Receiving online course access
How soon after registering for a course or module will I receive access to the material?
Online access to your course and materials will be available within 48 hours after your registration has been processed.
Receiving printed course material
How soon will I receive printed course material?
If requested, professionally printed course material is available (for a printing fee) and will be shipped to you within 5 to 10 business days (regular shipment) after your registration has been processed. An expedited delivery service (within 3 business days) is available for an additional fee. Some courses also require you to obtain textbooks that are available at an additional cost. Please see the relevant program web page for more information on required textbooks.
As an alternative to professionally printed course material, please note that course material can be downloaded in PDF format.
Advocis Appeals Policy
What is the Advocis Appeals Policy?
The Advocis Appeals Policy allows candidates to request a re-mark of their assignment or exam if they believe their result is not accurate:
- Policy applies to narrative response assessments only; therefore, only appeals for CLU 257 assessments will be considered
- Only candidates with a “Fail” result can request a re-mark
- Re-mark request must be requested within 4 weeks following the release of result
For more information on the Advocis Appeals Policy, please click here.
Prior Learning, Exemptions and Equivalencies
Does Advocis recognize any exemptions or equivalencies towards any of its courses or programs?
Yes. Advocis does consider exemptions or equivalencies depending on the course or program. For more information on our policy, please visit one of the links below:
Can I purchase a course extension if I do not complete my course within the allotted time?
Yes. Advocis does consider extensions depending on the course of program. Please see our extension policies below:
Is there a cancellation fee if I want to cancel from my course?
Yes. Please see our cancellation policies below:
Can I rewrite my quiz and/or exam if I am unsuccessful in passing my course?
Yes. Please see our rewrite policies below:
Technical and Content Support
What do I do if I need technical support or have a general question?
If you experience technical difficulties when using our site or have a question please contact Advocis Member Services from Monday to Friday between 9:00 AM and 6:00 PM EST. If you require assistance outside of these hours, we would be pleased to get back to you. Email and voicemail messages will be responded to the next business day.
- Phone: 416.444.4449 or 877.773.6765
- Fax: 416.444.8031